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The Channel Group of Companies was established in 1993 and has been serving the Philippine banking and Retail industries for 25+ years. We are one of the pioneer 3rd party service providers in the country and have established true nationwide presence. Through the years we have become a preferred partner and distributor of worldwide technology companies. Some key global partners include Thales, Hyosung, ACI, OKI, SmartPeak, SNBC, Xceptor. Channel Technologies Inc. (CTI) has now become the leader in providing maintenance services in the country. It is the only company that can maintain a vast array of network equipments. CTI now has about 30 branches and depots. CTI recently developed the first Philippine made Automated Teller Machines.. Channel Solutions, Inc. (CSI) was formed in the early year 2000 as a software development and professional services organization chartered to develop software solutions as well as customized state-of-the-art software applications for the financial industry. It also provides expert project management, systems integration and consulting services.
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Some of our Key Products and Services
Maintenance
We provide expert Second Line Maintenance (SLM) services for ATMs, EFT-POS terminals, Retail POS/ECR systems, kiosks, and other self-service technologies. Our advanced diagnostics and troubleshooting ensure swift resolution of hardware and software issues beyond first-line support. With preventive and corrective maintenance, we minimize downtime and optimize device performance. Our on-site and remote repair services guarantee fast, efficient interventions, while spare parts management and SLA-driven response ensure seamless operations. Partner with us for reliable SLM solutions that keep your self-service infrastructure running at peak efficiency.
Hardware Security Module
Channel Technologies specializes in the supply, integration, and support of Hardware Security Modules (HSMs) for secure transaction processing and data encryption. We provide industry-leading HSM solutions tailored for banking, payments, and enterprise security. Our expert deployment and configuration ensure compliance with global security standards, including PCI-DSS and FIPS 140-2. With key management services and cryptographic support, we help businesses safeguard sensitive data and secure digital transactions. Backed by comprehensive maintenance and 24/7 technical support, we ensure optimal performance and reliability. Partner with us for trusted HSM solutions that strengthen security and regulatory compliance.
Loyalty System
Channel Technologies delivers cutting-edge Loyalty Program solutions designed to enhance customer engagement and drive repeat business. We offer customizable rewards platforms, enabling businesses to implement point-based, tiered, or cashback incentives. Our seamless integration with POS, EFT-POS, and mobile applications ensures a frictionless customer experience. With data-driven analytics and customer insights, we help businesses personalize offers and maximize customer retention. Backed by secure, scalable, and omnichannel capabilities, our solutions empower brands to build long-term customer loyalty and increase revenue. Partner with us to create rewarding experiences that keep customers coming back.
Cyber Secruity
CTI, in partnership with top global cybersecurity providers, delivers cutting-edge Cybersecurity Solutions to safeguard businesses from ever-evolving threats. Our comprehensive suite includes network and endpoint security, threat detection and response, and secure access management, ensuring compliance with industry standards like PCI-DSS and ISO 27001. With advanced encryption, penetration testing, and real-time monitoring, we proactively mitigate risks and fortify critical systems. Backed by 24/7 expert support, our solutions provide unmatched protection and resilience. Trust CTI’s expertise and strategic partnerships to secure your digital assets and ensure business continuity.